Luxurious, comfortable and stylish executive townhouses.

The Haven provides quality executive and family accommodation in Biloela.


Relax. Enjoy. Be Our Guest.

Established in 2010, The Haven is centrally located in Biloela within beautiful central Queensland.

Whether you’re visiting the local area for business or for pleasure, The Haven offers 3-bedroom executive style accommodation that is fully serviced and sure to exceed your expectations.

Executive accommodation has come a long way from the single motel and hotel rooms of the past, and we provide all the comforts of home in our luxury executive townhouses including quality soft furnishings & sofas, over-sized bedrooms and furniture, fully equipped kitchen and laundry and much more.

Working away from home can be tiring and stressful, however at The Haven we aim to make our accommodation welcoming, comfortable and fully serviced to meet all of your needs during your stay.

For families and larger groups, multiple rooms are often required and can be expensive; our spacious 3 bedroom townhouses provide a convenient and comfortable option to accommodate the whole family.

The Haven is proudly pet-friendly and provides free Wi-Fi throughout the property plus free private parking is available on site.

Kylie Congram

Founder and Owner

The Haven Biloela has been proudly created by Kylie Congram and fulfills a lifelong passion for customer service by providing a home away from home for our guests.

Kylie has an extensive background in health care in particular the management of residential and retirement communities, focusing a considerable part of her career on developing caring and holistic services to residents that make them feel secure and comfortable.

As a frequent traveler within Australia and overseas, Kylie has first-hand experience of the needs of corporate travelers. The Haven Biloela understand you need to be at your best when traveling for business and can’t be disturbed by other motel guests coming and going at all hours of the night. We recognised a need for a new type of accommodation in Biloela that offers more than a motel room and is more convenient than renting

and furnishing a unit or house for a period of weeks or months.

The Haven Biloela treats our guests as extended family by offering an accommodation service where guests feel welcome to call us should they need. We’re open to suggestions and are focused on continuously improving the quality of our business; our dedication to customer service has meant we have welcomed guests back time and time again.

Our Team

Our manager Dianne is based in Biloela and can arrange shopping or assistance during your stay as required. Katrina leads our excellent team of cleaners and takes great pride in providing the highest standard of accommodation for our guests.
The Haven Biloela understand the needs of people who are living and working away from home. We appreciate you want to be able to cook for yourself, relax and sleep in comfort while staying connected to loved ones and the world.


Our accommodation gives guests the opportunity to enjoy the privacy and space they need to spread out and continue working or that sometimes you just need to relax and unwind to forget all about work. We look forward to welcoming you to The Haven Biloela.